Refund & Cancellation Policy

1. Digital Streaming Service Refunds

Due to the nature of digital IPTV services, we offer a strict 7-day money-back guarantee for first-time subscribers. If you experience technical issues that our support team cannot resolve, you are eligible for a refund.

2. Cancellation

You may cancel your subscription renewal at any time through your dashboard. Cancellations apply to the next billing cycle; partial month refunds are not provided.

3. How to Request a Refund

Contact us via WhatsApp or email at support@yourviptv.com with your account details, Mac address, and the specific reason for your request.